Recruitment & Staffing Terms

1. Our Staffing Services

LEMA provides and coordinates professional staffing and recruitment support for events, businesses, projects, and other engagements.

Depending on the requirements of a particular assignment, our staffing services may include:

• •Ushers
• •Hostesses
• •Event waiters
• •Registrars
• •Promoters
• •Exhibition assistants
• •Bridal assistants
• •Event supervisors
• •Event coordinators
• •Other event and support personnel

LEMA may also provide recruitment and staffing support for corporate, administrative, temporary, project-based, or other roles where applicable.

2. Client Staffing Requests

Clients requesting staffing services are responsible for providing accurate and complete information about their requirements.

This may include:

• •Event or project date
• •Location
• •Required number of staff
• •Roles and responsibilities
• •Working hours
• •Dress code or uniform requirements
• •Required experience or qualifications
• •Reporting arrangements
• •Special requirements
• •Health, safety, access, or venue requirements
• •Any other information necessary for the assignment

Changes to the information provided may affect staffing availability, suitability, timelines, and fees.

3. Staff Selection and Assignment

LEMA selects and assigns personnel based on factors such as availability, experience, suitability, qualifications, role requirements, and the specific needs of the engagement.

Submitting a staffing request does not guarantee that LEMA will be able to provide the requested number or type of personnel.

LEMA may replace an assigned staff member where reasonably necessary due to availability, illness, emergency, performance concerns, or other circumstances.

4. Staff Conduct and Professional Standards

Personnel assigned through LEMA are expected to conduct themselves professionally and respectfully while representing LEMA or working on an assigned engagement.

Staff are expected to:

• •Follow reasonable instructions relating to the assignment
• •Maintain professional conduct
• •Arrive on time and be appropriately prepared
• •Follow applicable event, venue, workplace, and safety requirements
• •Treat clients, guests, colleagues, and members of the public respectfully
• •Protect confidential or sensitive information obtained through an assignment

LEMA may take appropriate action where a staff member does not meet applicable professional or assignment standards.

5. Client Responsibilities

Clients and project partners are expected to provide a safe, respectful, and suitable working environment for assigned personnel.

Clients should provide staff with the information, access, facilities, instructions, and support reasonably required for them to perform their assigned responsibilities.

Clients must not subject assigned personnel to unlawful discrimination, harassment, abuse, intimidation, unsafe working conditions, or inappropriate conduct.

Concerns relating to staff conduct, safety, or working conditions should be reported to LEMA as soon as reasonably possible.

6. Staffing Rates and Additional Charges

Staffing rates and applicable charges will be communicated to the client before confirmation of the engagement where reasonably possible.

Depending on the assignment, additional charges may apply for matters such as:

• •Additional staffing requirements
• •Extended working hours
• •Late-night assignments
• •Supervisors or coordinators
• •Rush or short-notice bookings
• •Transportation or transport allowances
• •Changes to the agreed scope
• •Additional services requested by the client

The applicable rates and payment terms for a specific engagement will be stated in the relevant quotation, invoice, contract, booking confirmation, or service agreement.

7. Recruitment Applications

Individuals applying for recruitment, staffing, event opportunities, or other roles with LEMA may be required to provide information such as:

• •Name and contact details
• •CV or résumé
• •Qualifications
• •Previous work experience
• •Skills and relevant experience
• •Availability
• •Preferred or relevant roles
• •Other information reasonably required for recruitment or staffing purposes

Applicants are responsible for ensuring that the information they provide is accurate and truthful.

8. Verification of Applicant Information

Where appropriate and permitted by applicable law, LEMA may verify information provided by an applicant, including relevant qualifications, experience, references, or other information necessary for a particular role.

Providing false, misleading, or materially inaccurate information may affect an applicant's eligibility for an opportunity or assignment.

9. No Guarantee of Selection or Engagement

Submitting an application or joining a LEMA staffing database does not guarantee employment, recruitment, selection, placement, event assignment, or any particular opportunity.

Staffing and recruitment opportunities depend on available roles, client requirements, suitability, experience, availability, and applicable selection processes.

10. Staff Availability and Assignments

Staff assignments are based on available opportunities and the requirements of individual events or projects.

A person may be contacted for an opportunity without being selected, and being selected for one assignment does not guarantee future assignments.

Similarly, a client's previous use of LEMA staffing services does not guarantee availability of the same personnel for future engagements.

11. Changes and Cancellations

Changes or cancellations to confirmed staffing services are subject to the applicable booking or staffing terms.

Where LEMA has already committed personnel, supervisors, coordinators, transportation, or other resources to an assignment, applicable costs may be retained or charged in accordance with the agreed terms.

Clients should communicate changes or cancellations to LEMA as early as possible.

12. Privacy and Personal Information

Information collected from clients, applicants, staff, and other individuals in connection with recruitment and staffing services will be handled in accordance with the LEMA Privacy Policy and applicable data protection requirements.

Personal information will be used for relevant recruitment, staffing, service delivery, administrative, communication, contractual, legal, or other legitimate purposes as applicable.

13. Confidentiality

Clients, applicants, staff, and other parties involved in LEMA assignments may receive or have access to confidential information relating to events, clients, businesses, guests, staff, projects, or other matters.

Where applicable, such information should be treated confidentially and should not be disclosed or misused without appropriate authorisation.

Additional confidentiality or non-disclosure requirements may apply to specific engagements.

14. Client and Staff Relationships

The nature of the relationship between LEMA, its personnel, clients, and other parties will depend on the specific engagement and applicable agreement.

Where additional contractual terms are required, they will be communicated separately.

15. Third-Party Requirements

Staffing assignments may take place at venues, events, businesses, exhibitions, conferences, or other locations that have their own rules and requirements.

Personnel and clients may be required to comply with reasonable venue, event, workplace, security, health, and safety requirements applicable to the assignment.

16. Policy Updates

LEMA may update these Recruitment & Staffing Terms from time to time to reflect changes to our staffing services, recruitment processes, business practices, or applicable legal requirements.

The updated version will be published on this website with a revised Last Updated date.

17. Contact Us

For recruitment, staffing, event personnel, or related enquiries, please contact us:

Email: admin@labelleagencyltd.com

Labelle Events & Marketing Agency Ltd (LEMA)